Refund & Cancellation Policy

These are the material terms for ToolMints Premium subscriptions and for voluntary donations. They apply from the moment you pay, so please read them before checkout.

Premium is a recurring digital subscription

Premium is billed $1.99 per week or $5.99 per month, in advance, and renews automatically at the same interval until you cancel. Access begins immediately after a successful payment.

Cancelling

You can cancel at any time from the Manage subscription button on the Premium page, which opens the billing portal provided by our payment processor. Cancelling stops all future renewals.

Cancelling does not by itself create a refund for the billing period you have already paid for. Your Premium access continues until the end of that paid period, and then the account returns to the free tier (advertising returns and free-tier limits apply). No further charges are made.

Refunds

Refund requests are reviewed individually and honoured where this policy or applicable law requires it. In particular, contact us and we will put things right if:

• • ToolMints failed to deliver the Premium benefits you paid for.
• • You were charged after a cancellation was completed.
• • You were charged more than once for the same period.
• • The charge was not authorised by you.

Where you have a statutory right to cancel or to a refund — for example a consumer withdrawal right in your country — that right applies in full. Nothing in this policy removes or limits rights that cannot legally be waived.

Unauthorised or disputed charges

If you believe a charge was fraudulent or unauthorised, contact us first at support@toolmints.com. We will investigate with our payment processor, and we will cancel the subscription and refund an unauthorised charge where the investigation supports it.

Donations

Donations are voluntary one-off payments between $1 and $500. They support hosting and development, they are not a purchase, and they grant no Premium access, features or limits. Because a donation buys nothing, it is generally not refundable — but if you donated by mistake, donated the wrong amount, or the payment was not authorised by you, contact us within a reasonable time and we will review it.

How to reach us about billing

Email support@toolmints.com with the email address used at checkout, the approximate date and amount, and what you would like us to do. We aim to respond within 5 business days.